Emergency & Referral Practices
Build client confidence and peace of mind
When a client is referred to you for emergency, critical or specialty care for their pet, they’re often nervous, even scared, because they’re not sure what to expect and are concerned about how much it’s going to cost.
On-hold messaging from PawsTime can go a long way toward easing their fears on both counts.
How PawsTime messages on hold benefit referral practices
With a PawsTime messages on hold program tailored to your practice’s advanced capabilities, you have a powerful marketing tool that can:
- Instill confidence that pet owners are in good hands by explaining the specialized services and expertise you offer
- Reassure clients that you work closely with their family veterinarian to ensure highly coordinated, seamless care
- Create a sense of familiarity and comfort by introducing your doctors to clients even before they meet in person
- Ease fears about the cost of care by promoting the payment options and financial arrangements you offer
- Reinforce their family veterinarian’s good judgment in referring their pet to you
Most importantly, with a PawsTime messages-on-hold program, you can confidently place callers on hold knowing you’re providing peace of mind at a time that can be especially stressful for them.
Implementing PawsTime is fast and easy
You and your staff are busy. That’s why we take a true concierge approach to getting your PawsTime messages-on-hold program up and running.
This means our experienced team of marketing professionals, writers, voice-over talent and production experts handles scriptwriting, phone compatibility and playback hardware—so all you have to do is copy the finished MP3 file we send you to your flash drive, and upload your custom on-hold messages production to your playback hardware once a quarter.
Our messages-on-hold program for emergency and referral practices
The PawsTime Traditional Seasonal Package is ideal for emergency, critical care and specialty referral practices. It includes a library of four fully customized productions of on-hold messages designed to be rotated quarterly.
Learn more about the PawsTime Traditional Seasonal Package
Ready to get started? Give us a call!
If you’re ready to turn your on-hold messaging into a powerful on-hold marketing tool, let’s talk about how PawsTime can make it happen. Here’s how to contact us.